FAQs
How long is the session
The sessions are roughly an hour to an hour and a half long.
Can I bring my pet along?
Unfortunately we cannot accommodate visitors pets including service dogs as the cattle can become nervous around dogs.
Do I have to pay for visitors not taking part in the experience?
No, only guests who are partaking in the experience need to have a ticket. Any visitors who do not have a ticket are not permitted to take part in any of the experience activities.
Do you accept group bookings?
Yes, we are happy to welcome group bookings, school visits, events, birthday parties etc. Please contact us to discuss your requirements and to get a price.
What payment methods can I use?
We accept all major credit and debit cards, as well as PayPal and Apple Pay. We also have gift cards that can be used to pay for sessions.
How do I redeem my gift card?
After you have added all of your tickets to your basket, go to the checkout page, you will see there a box to enter a discount code, please enter your gift card number there and the balance will be debited from the order total.
Are there other animals on the farm to see?
As we are predominantly a working farm we do not have other animals for viewing purposes. The majority of our cattle participate in conservation projects off site over the summer months so there are not many animals on the farm during this period, we have a number of Highland cattle that remain on the farm during the summer for the experience and also our breeding herd of Welsh Section D horses.
Do you offer private sessions?
Yes, we offer private session, whether that be for a group, family, couple etc. Please contact us to discuss your requirements and to book your session.
What is the minimum age?
There is no minimum age, however all children under the age of 18 must be accompanied by a responsible adult. Under 3s do not need a ticket.
What should I wear?
The experience is outdoors on a working farm so mud (and often cow pats) are to be expected so please wear suitable footwear and dress for the weather.
Is the experience suitable for disabled visitors?
Yes we are more than happy to accommodate disabled visitors, however due to the nature of being a working farm the ground is uneven and can be muddy in places, so please contact us to discuss your requirements before booking.
How many people are in the session?
There is a maximum of 12 people on each session. If you wish to do a group booking of more than 12 people please contact us.
Can I cancel or reschedule my booking?
Yes, we understand that plans change so we are happy to cancel or reschedule your booking. You can manage your booking on our website if you created an account, if not, please email your request to us at rhosyn-farm@outlook.com. You can cancel or reschedule your booking up to 48hrs prior to your time slot, and a full refund will be given if cancelled before this. If your slot is cancelled after this or you do not show up to your session we will not be able to offer you a refund.
What price are tickets?
Tickets are £15, under 3's do not need a ticket.
Do you offer discounted tickets for
children/carers etc?
We limit the size of our groups for our activities to ensure that all participants get plenty of time with the cattle, and so as not to overwhelm the cattle with large groups. As a result each person regardless of age etc. counts towards the limited group size. As a result we have a set ticket price for all participants.